Technical Product Manager Analytics and Reporting

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With billions of marketing messages and millions of digital campaigns sent by SmartFocusf Cloud Marketing Platform each year, wefve got a fair amount of data. Well, lots and lots of data. What wefre building is a better way for our clients and partners to access, visualize and understand that data to continuously evaluate and improve marketing performance, and adjust marketing strategies or campaign tactics over time.

As a Product Manager for Reporting & Analytics, you will be responsible for understanding and defining the product strategy for SmartFocus Analytics, delivering solutions to provide data and insights to users. You will establish the strategic roadmap for our reports, Dashboards and analytics initiatives with a Build, buy or partner methodology.

Your products include multi-terabyte data sets of behavioral, demographic and transactional data; segmentation and analysis tools to identify high value segments; report and dashboard systems, and data services. `

The position reports to the Vice-President, Technical Product Management and will work closely with Clients, as well as Client Services, Sales, Marketing, Engineering, and Operations groups.


œDefine and deliver the next generation of SmartFocus Analytics. This includes defining product vision and strategy, roadmap creation and communication, functional requirements, all the way through to customer development and success,,
œEngage and maintain relationship with internal business stakeholders worldwide to understand specific opportunities and customer needs for reporting, analytics, segmentation, scoring and data mining,
œDrive product requirements in the development from a customer and user driven approach,
œWork with other product managers to determine what analytics will most help our customers,
œEngage with customers for discovery, hypothesis validation and roadmap updates,
œOwn and drive feature delivery end-to-end: writing user stories, working with user experience to create prototypes for usability testing, working with development, documentation and quality assurance teams to deliver a marketable product on-time,
œWork with our Software Architecture and Development teams to design new data services,
œAct as the Product Owner within a feature team to provide directions and priorities, owning the product backlog,
œDetermine Beta test and roll out plans with Release Management and Operations teams,
œEngage and evangelize Analytics within the organization through competition and related industry news,
œMonitor and communicate usage data for Reporting & Analytics to be used in product investment decisions at Management level and find startegies to boost product adoption,
œWork closely with Product Marketing to define key selling propositions and develop relevant marketing materials,
œSupport Marketing and Sales enablement in developing a company-wide go-to-market plan, helping in developing standard presentations and demo scripts,
œWork with our technology partners to keep ahead of key evolutions,
œBe the domain and product expert at customer interactions, industry and corporate events.


Dec 6, 2013